Diploma (Conversion) in Supply Chain Management & Innovation — Singapore Polytechnic, 2023
Master of Science in Technopreneurship and Innovation — Nanyang Technological University, 2013
Graduate Diploma in Manufacturing Operations Management — SIMTech, 2012
Bachelor of Engineering in Computer Science — Nanyang Technological University, 2011
Diploma in Information Communication Technology — Singapore Polytechnic, 2005
Teaching & Adult Education
WSQ Advanced Certificate in Learning & Performance (ACLP) — Institute for Adult Learning, 2025
Professional & Project Management
Lean Six Sigma Black Belt — Council for Six Sigma Certification, 2024
Project Management Professional (PMP) — Project Management Institute, 2017
Business & Innovation
Product Management Programme — Singapore Management University, 2025
WSQ Franchise & Business Ownership — Franchising and Licensing Association (Singapore), 2024
Insurance & Compliance
Certificate in Health Insurance (HI) — Singapore College of Insurance, 2014
Certificate in General Insurance (BCP, PGI, COMGI) — Singapore College of Insurance, 2012
Facilitation & Learning Design
Adult learning facilitation (learner-centred, dialogical, and inclusive approaches)
Curriculum planning and design (blended learning, authentic assessment, scenario-based learning)
Business & Operations
Entrepreneurship and startup mentorship
Administrative and operations management (team leadership, process improvement, compliance)
Digital transformation and process automation
Client relationship management and stakeholder engagement
Technical & Creative
Coding: Java, .NET, C++, VB, HTML, JavaScript, SQL, PHP
Tools: MS Office, Google Suite, Photoshop, Illustrator, WordPress, Tableau, UiPath, RPA
SEO optimisation and web design
Languages
English, Mandarin Chinese, Hokkien
Other
Driving Licence — Class 3 (Issued 2004)